Shipping policy

SHIPPING POLICY

 

Order Cancellation                                                                                                            Please be aware, once an order is placed, we can't cancel the order, as it begins processing immediately, however, once your order arrives to you, you may reach out to our support team in order to start the return process. Once you return your order, we can process a refund!

 

Priority + Insured Shipping                                                                                                  If you've selected Priority + Insured shipping, you will be given the option to have your order reshipped, or refunded if the order is lost in transit.

 

If you ordered using "Free Shipping" or "Priority Processing" we will reship your package if it is lost during transit.

 

LOST/MISSING PACKAGES                                                                                          Myvesko is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

 

CUSTOMS                                                                                                                                We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

 

SHIPPING TIME                                                                                                                        Shipping time varies by location. These are our estimates:

Location                                 *Estimated Shipping Time

United States                         7-15 Business days

Canada, Europe                     7-15 Business days 

Australia, New Zealand         7-15 Business days

Central & South America      15-25 Business days

Asia                                         7-15 Business days

Africa                                      15-30 Business days

 

Max delivery time – 20 business days.

 

*This doesn’t include our 2-3 day processing time.

 

*All shipping times exclude clearance/customs delays.

 

TRACKING INFORMATION                                                                                                  You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

 

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.                  For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.